FAQs
Product Info
You can always reach us at email@saltybod.com
We are an organic skincare & beauty brand that doesn’t just say we are safe and natural. We are not only organic and natural, but we don’t use synthetics that pose as natural ingredients. Most people are not aware that products can say natural, for example using mica, and yet substitute a synthetic form of the natural ingredient without indication on the label. This is against or ethos. We are HONEST. That’s right. It still exists. We tell you exactly what’s in our products, and when we say natural, that means what you’d assume it does.
When we have listed on our ingredients all organic ingredients, and when we indicate it’s safe for babies, that actually means, unlike products marketed to babies yet “not safe for consumption”, that product is actually safe if it goes in baby’s mouth. Yep. SAFE.
These are a few examples of how we are different.
Why are we different?
The founder has a child. That child is very important to her. She wants her to be safe. She wants to only give her things for her body that nourish her and make her feel good, and no crap. That’s part of what loving her means, for her. Another part of loving her is taking care of her own body too. So, that means the ingredients Salty Bod uses are good for baby and mama, and everyone else!
The best place to keep makeup is in a cool, dark place out of direct sunlight. The best place to keep skincare is in the bathroom, and make sure it’s sealed. If you’d like to keep it in the bath (when applicable) do that. You can also store many products in the refridgerator. Just bring it out and mix up again. Some choose to do this if they want it to last longer, and don’t use it often.
If you leave some products in heat or cold for too long, the formula can separate. It won’t affect the efficacy; it just might result in a texture change or oil separation. Just mix that up again and use! It’s all good.
Yes!
We are committed to creating high performance skincare + makeup hybrids, and we strive to include as many natural ingredients as possible. So far, we’ve only created products that are 100% natural. We also want results, and so far everything we product gives us just that. If we need to use a synthetic or modified ingredient in the future, whereas it’s impossible to achieve an acceptable performance, we will make sure it is vetted for safety first, and include this information on the product details, and update this page. Safety is our #1 concern.
Salty Bod is committed to developing formulas with safer ingredients while delivering the highest performance in prestige skincare & beauty products.
The United States lacks in regulation around health and safety standards in personal care products. So each brand self regulates and self proclaims what they consider “clean.” The European Union has banned over 1,400 ingredients it considers unsafe in cosmetic formulations. Salty Bod is compliant to the European Union safety standards. Plus, we’ve banned additional ingredients we didn’t feel good about, like chemical sunscreens and beauty products, which are killing coral reefs and marine organisms. In fact, Hawaii banned oxybenzone or octinoxate, two chemical sunscreens that are in about 70% of sunscreen products on the market today.
(See our ingredient banned list here). So yes, we are extremely safe. We are completely transparent about our ingredient lists. If we ever have a concern about a specific ingredient, we will research and learn what we need to in order to have assurance in the use or discontinued use of said product, or we will have the raw material or final product tested by a third party lab and share the results. The clean beauty space is a new and quickly evolving frontier. Many raw material manufacturers are responding to customers demand for safer ingredients and a good amount are cleaning up their act. Much is still being determined. We will evolve with it. Our commitment is to constantly review, research, and reassess our ingredient lists as new data becomes available.
All of our products are made without the 10 worst toxic offenders listed below. For our full ingredient banned list see here:
PEGS
Parabens
Phalthates
Chemical Sunscreens
Cyclic Silicones
Formaldehydes
Mineral Oil
Retinyl Palmitate
Sulfates – SLS & SLES
Synthetic fragrances and flavors.
Orders & Shipping
Once your order has been placed online, if you need to change or cancel it please contact us at email@saltybod.com.
A
Salty Bod currently ships to the 50 states and Puerto Rico. Delivery times may take a little longer when shipping to Alaska, Hawaii and Puerto Rico.
We have made our best effort to get all around the world. Tag us @saltybod to let us know where you live, and send us a message if we don’t deliver there yet!
We offer so many shipping speeds, including free and standard shipping inside the USA.
a. Free (3-5 business days) when you spend $50 and over.
b. Standard (3-5 business days): $4.95 – if you spend less than $50
Please allow 1 to 2 business days for us to receive and process your order.
For other available shipping options, it varies for state and country.
We currently offer international shipping through a few different carriers, depending on which country and what service is available there. When you input your address, one ore more options will populate depending on your location. We cannot guarantee delivery to every country, but we make our best effort, while relying on the carriers terms and service. Please contact us if you have questions by sending an email to info@saltybod.com.
Once you place your order you will receive an order confirmation via email, which will contain your tracking number. If you have any issues tracking please email us at email@saltybod.com.
Once you place your order online, processing takes 1 to 2 business days (and orders placed after 5pm PT are processed the next business day). Then, depending upon your shipping option, you will receive it 3-5 business days after, for standard shipping. If you choose another paid shipping option, it can arrive in the time indicated by the carrier.
You’ll get a shipment notification email with a tracking number as soon as your package ships.
Return Policy
We hope you love your Salty Bod products. But if for any reason you’re not happy with your purchase, we provide an exchange/refund for any product ordered from saltybod.com within 30 days of purchase, provided it is within the specified range of use further explained in entire policy found here: full return policy. Just contact us at email@saltybod.com (don’t forget to include your order number!) with the products you’d like to exchange/return and we’ll take it from there.
Once your refund is processed, a credit will automatically be applied to your credit card or original method of payment within 5-10 business days.
*Please note that shipping costs will not be refunded.
Gift Returns – If you would like to return products that you received as gifts, we require proof of purchase.
Reward Program
We are working on developing an automatic rewards program.
In the meantime, we have two options for you to either earn credit in dollars or a percent off your next purchase.
Our affiliate program allows you to earn and accrue credit towards your next purchase by referring people (and sharing your own special link to give them a percent off their purchase). Find out more about that below, under “affiliate program”.
We also have a discount for your first purchase. You can enter your email in the form located at the bottom of the website (the footer), and we’ll send you a 15% off code for your first order.
Affiliate Program
The Salty Bod affiliate program gives you the opportunity to partner with us and make some money to use towards a future purchase while you’re at it. We’d love your help to get the word about about our clean skincare + beauty products. We are intent on growing fast as a brand, and you could earn commissions (in the form of a credit) on referred sales as we grow. Who doesn’t love free products they love?!
As we grow, we are looking forward to developing our affiliate program further, whereas we can offer cash-based commission incentives as an option.
We currently offer a 15% discount to those you refer (via a customized-to-you link that we provide), and then we credit you 15% of the purchase amount from your referral.
To get started, signup to be an affiliate here, or send us an email.
By signing up for the Salty Bod affiliate program, you receive:
• 15% commission credit (towards purchases) on sales. And, there is no limit to how much you receive in commission.
• Average Order Value of $48, and growing as we launch more products.
• We currently have a 60-day cookie window. You’ll earn purchases on links clicked within a 60-day period (unless you cancel your participation or we notify you of a change in the terms).
• We also offer a simple option that doesn’t expire, where we give you a special coupon customized with your name, to share the discount with friends. We also track these and give you commission credit this way as well.
Recycling Program
We offer a unique recycling program, to contribute to keeping the earth free of plastic pollution.
While you can also recycle our PET containers at home, we also offer a recycling service for you to reuse your containers! How cool is that?
If you’d like to learn more, see the deets here: recycling
Or, if you’re interested in initiating a return of your container now, email us at recycling@saltybod.com